Refunds and Cancellation

Thanks for purchasing cash at KashRummy operated by BKPK INTERNATIONAL MEDIA PRIVATE LIMITED.

Generally, we DO NOT offer a full money-back guarantee for all purchases made on our website keeping in mind the business line, goods and services we offer. Also, with adequate measures placed to keep you aware of all the actions you take on your behalf, we believe we have minimized human error to a great extent. Howsoever, within 2 working days If you are not satisfied with the product that you have purchased from us and have not absolutely used it, you can get your money back provided on a case to case basis, where you may need to provide intent and prove your inability to perceive or understand the actions you have taken while making a purchase. Post a successful assessment, you may be eligible for a full or partial or no reimbursement within 30 working calendar days of your purchase.
After the 2 working day period you will no longer be eligible and won't be able to receive a refund.

If you have any additional questions or would like to request a refund, feel free to contact us at supportmail@kashrummy.com

Games Cancellation Settlement Policy:

In the event, a rummy Cash Game is cancelled by KashRummy due to technical or other glitches at our end or due to some player(s) indulging in any form of unfair game play; the following settlement policy shall be followed:

Points Rummy Cash Games:

In the event of cancellation of a Points Rummy Cash Game, the table balance of each player is restored to the amount at the beginning of the cancelled Cash Game and credited back to each player’s account. The same process is applied in Points Rummy Cash Games where collusion or cheating is detected in addition to any further action that KashRummy decides to take against players engaging in such activities as per the Terms.

Pool Rummy Cash Games:

In the event of cancellation of a Pool Rummy Cash Game, the sum of all entry fees less KashRummy´s service charge only from the entry fee paidby players eliminated prior to the round when the Cash Game was cancelled, shall be equally distributed among the remaining players. In Pool Rummy Cash Games where collusion or cheating is detected, the entry fee paidby other players is refunded to them and the entry fee paidby players indulging in collusion or cheating is dealt with as per the Terms in addition to such further action as may be necessary in the opinion of KashRummy.

Deals Rummy Cash Games:

In the event of cancellation of a Deals Rummy Cash Game, the sum of all entry fees less KashRummy´s service charge only from the entry fee paidby players eliminated prior to the round when the Cash Game was cancelled, shall be equally distributed among the remaining players. In Deals Rummy Cash Games where collusion or cheating is detected, the entry fee paidby other players is refunded to them and the entry fee paidby players indulging in collusion or cheating is dealt with as per the Terms in addition to such further action as may be necessary in the opinion of KashRummy.

Contact Our Support:

KashRummy support team is available round the clock 24x7 to give you the Best Rummy Experience. Connect with our customer support team from your registered email ID at supportmail@kashrummy.com and share your concern or issue. Our representative will get back to you with a solution shortly.

Refunds and Cancellation

Games Cancellation Settlement Policy:

Points Rummy Cash Games:

Pool Rummy Cash Games:

Deals Rummy Cash Games:

Contact Our Support:

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